Privacy Policy

Last updated: January 2025

1. Introduction

At Shirley's Foods, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, delivery address, phone number
Payment Information: Credit card details (processed securely through our payment provider)
Account Information: Username, password, order history, preferences
Technical Data: IP address, browser type, device information
Usage Data: How you interact with our website

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Manage your account and subscriptions
Send you order confirmations and updates
Provide customer support
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings
Keep you signed in to your account
Understand how you use our website
Improve website performance

You can control cookies through your browser settings.

6. Third-Party Services

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our customers. These parties include payment processors (Klarna), delivery services, and email marketing platforms.

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

8. Contact Us

For privacy-related questions or to exercise your rights, please contact:

Email: privacy@shirleysfoods.com

Address: Data Protection Officer, Shirley's Foods, SS World Ltd, London, United Kingdom

Shirley's Foods

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